Shipping Policy

Effective Date: 30 June 2026

At Gadget Supply, we're committed to delivering your order safely and efficiently. Please read our Shipping Policy below for information on delivery times, shipping costs, and order processing.

Order Processing

• Orders are processed within 1–2 business days (Monday to Friday, excluding UK public holidays).

• Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

• Orders placed after business hours, on weekends, or on public holidays will be processed on the next working day.

Delivery Times

We aim to deliver all orders within:

• Standard Delivery: 7–14 business days

Please note that delivery times are estimates and may vary during peak periods, adverse weather conditions, or due to courier delays beyond our control.

Shipping Costs

• FREE Standard Delivery on all orders over £30.

• Orders under £30 will have the applicable shipping charge calculated at checkout before payment.

Delivery Locations

We currently deliver throughout the United Kingdom.

If you are located outside the UK and would like to place an order, please contact us before purchasing to discuss available shipping options.

Tracking Your Order

Where available, tracking details will be sent via email once your order has been dispatched. You can use these details to monitor the progress of your delivery.

Delayed Deliveries

While we strive to meet our estimated delivery times, delays can occasionally occur due to circumstances beyond our control, including:

• Courier service disruptions

• Severe weather

• Public holidays

• High order volumes

• Other unforeseen events

We appreciate your patience and will do our best to keep you informed of any significant delays.

Incorrect Delivery Information

Please ensure your shipping address is accurate before completing your purchase.

Gadget Supply cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.

Lost or Damaged Parcels

If your order arrives damaged or you believe your parcel has been lost in transit, please contact us as soon as possible.

To help us investigate, please include:

• Your order number

• A description of the issue

• Photographs of any damaged items or packaging (where applicable)

We will work with the courier to resolve the issue and, where appropriate, arrange a replacement or refund.

Contact Us

If you have any questions regarding shipping or your order, please contact us via the contact page on the Gadget Supply website. Our customer support team will be happy to assist you.